Gadiel Ljg

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Verified Reviewer
| map-marker Dacula, Georgia

Problems with digital subscription

I cannot access my digital subscription. Ive been paying for a subscription I cannot use! FIX THIS!!!!
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Lovella Irz

Paper delivery problem

Paper wet. Sometimes missing thorn under the car, etc. Old couple who has bee taking the paper for sixty years and deserve better treatment.
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Mike L Ntc

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Verified Reviewer

Weekend articles

Same old....same old; Why don't you just change the name of your paper to the Washington Democrat?? Fits...
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Pros:
  • No pros
Anonymous
map-marker Maryville, Tennessee

Unsolicited subscription.

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This is my 3rd request for you to cancel this subscription that I did not ask for or order from you. I have been billed $59 for this unsolicited subscription and want an immediate refund and cancellation. This should be a simple request although I have no idea how it happened.
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Anonymous
map-marker New York, New York

Want to subscribe for $29

May I do this over the phone using my credit card? I do not want to do it online. My phone number is (212) 929-****.
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dennis h Tjj

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Verified Reviewer
| map-marker Portland, Oregon

No response

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I received no response from WaPo... I would like to resubmit with a better, illustrated complaint. Thanks for your help!
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User's recommendation: keep trying...I'm hoping an improved message will help.

Rashawn Llx
map-marker Eugene, Oregon

Subscription--Mail Delivery to Oregon

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A nice lady at the call in The Philippines helped me after the first person I talked with could not. The Post will be mailed to my terminally ill brother at his nursing home in Eugene, Oregon. The first person who answered said a hard copy could not be mailed. I am glad I called back. Fyi, my brother dies not have access to the internet.
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Anonymous
map-marker Atlanta, Georgia

Membership

This particular call was fine but its the third call Ive placed to cancel my subscription (that I continue to be charged for)
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User's recommendation: Don’t subscribe! You can’t get out of it

Kyser Tfk
map-marker Tampa, Florida

Very frustrated

Im subscribed through Amazon and now cant get my digital subscription. I was just hung up on by your answering system!
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Albert L Jdc

I'm not receiving my news emais

I did not receive my emails this morning on the latest articles, political articles & the opinions.
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Pros:
  • I love all the articles
Cons:
  • Problem is not being solved

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Memphis, Tennessee

I still have to sign in everytime! I am pissed.

I still have to sign in each time and it really is maddening. A guy I called at the Post gave me a link that was only good for 1 day!
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Norman K Jmc

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Verified Reviewer
| map-marker Querétaro City, Querétaro

Review my subscription

For the past couple of months you have been prevented from reading articles; you don't seem to recognize me even when I give you my email address. Something else you seem to have a customer service that requires one to stay on the phone for 15 minutes and CS disappears before the subscriber can speak. Then, I'm pissed shows up on my email and my complaint seems to be ignored Not too nice. Please correct your unprofessional system. And let me know that you have. Norman Keifetz
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User's recommendation: Don't count on WP customer service to be of help

Anonymous
map-marker Baltimore, Maryland

I still have to sign in everytime! I am pissed.

As I have stated many times, I have to sign in EVERYTIME! It is rather annoying! I AM ANNOYED. I AM ANNOYED
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Suzanne D Aos

I purchased a seven day a week delivery for the paper and we are not receiving it yet

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The Washington Post - I purchased a seven day a week delivery for the paper and we are not...
The Paper not being delivered
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Pros:
  • Paper content very good
Cons:
  • Nothing to mention

Preferred solution: Deliver product or service ordered

Dijon Vgx

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Verified Reviewer
| map-marker Anaheim, California

Subscription issues

It took a few minutes but after talking to two people I was able to get the digital offer I wanted and I did subscribe thank you for your assistance
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