Required Subscription

Lately I have been on the internet and have wanted to read some of the particles written by the Washington Post. It takes me to a site where I have to subscribe saying I can unsubscribe any time. Getting informed by articles written by many other newspapers is paramount in order the argue in an informative way. What a ridiculous and oddly aggressive way you have presented.
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ID
#2251793 Review #2251793 is a subjective opinion of poster.
Location
Warrington, Pennsylvania

Digital Delivery Issues and ZERO Customer Service

I cannot open a chat session, and I cannot call your help desk - the Washington Post has not only terrible technical delivery capability but has coupled this with the worst, non-existent, customer service delivery program on the planet. I cannot start it...

User's recommendation: Don’t subscribe.

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ID
#2251644 Review #2251644 is a subjective opinion of poster.
Location
Silver Spring, Maryland

Have paid $129. for subscription and am periodically blocked from reading; how can a major co. not know who subscribes and who doesn’t and treat paying customers so poorly? Today had to sign in again

I paid $29. For subscription; friend paid $100. for subscription for me . Please send refund of $100. since I am periodically blocked from reading and I am tired of it. I will stick with the Times.

User's recommendation: Maybe find your news with a company who respects its customers.

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ID
#2247760 Review #2247760 is a subjective opinion of poster.
Location
East Lansing, Michigan

Paper not delivered this morning

This is the second week in a row. Seriously, I paid for a daily delivery, was told it could only be weekends. No offer of refund and now I don't even get that. What the heck is going on in your newspaper?

User's recommendation: If you like being ripped off, charged extra, and not even get your paper delivered, this is your go to place.

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ID
#2245592 Review #2245592 is a subjective opinion of poster.
Location
Manassas, Virginia
New Reviewer

Subscription issues

I keep getting shut out of my Washingto Post app. You bill me over $10 a month on my charge account. Please advise
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ID
#2240963 Review #2240963 is a subjective opinion of poster.
Location
Woodstock, New York
New Reviewer

Telephone access

There is something seriously wrong with your telephone answering service. Whether I call on the 800 line or direct, I listen to the choices and then when I'm transferred the line cuts out. I've tried different extensions and the same result.
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ID
#2236867 Review #2236867 is a subjective opinion of poster.
Location
Jaco, Provincia De Puntarenas
Preferred solution
Full refund
New Reviewer

People need to know

Why hasn't someone said out loud, that Trump is killing, weakening, and destroying The USA for Puttin. Trump has a deal with him. Tell Trump Voters that he is using them to do his dirty work, and they will serve time in prison, and he will not get them out. He is using them and their kids, wife, parents and friends will never see them again because they let trump use them. Lots and Lots of people have said this. Please put this in the paper. There is a God and those in power doing wrong hating on people will have a court date with God! There will be burning and gnashing of the teeth found in the book of Revelation.

User's recommendation: Great Washington Post paper.

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ID
#2225386 Review #2225386 is a subjective opinion of poster.
Pros
  • Honest people with great information
Preferred solution
Let the company propose a solution

Problem with ny unemplyment

Actually was useless, as whoever answered the phone seemed totally uninterested, guess since they have jobs and want their faces seen covering the election, the journalists forgot that they should be covering other aspects of news. Not that I received a call back from senator Schumers aids, governor Cuomo aids, speaker of the house Pelosi's aids either. As the saying goes the two oldest professions... politics and prostitution. Who works harder, I will leave that to public opinion

User's recommendation: Poor.

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ID
#2216759 Review #2216759 is a subjective opinion of poster.
Pros
  • Good articles
Cons
  • Uniterested
Preferred solution
Be journalists
New Reviewer

I can't access my subscription on my iPad

No access on my iPad Im stuck on the sign in page. The system doesnt recognize my account. When I called I got a busy signal
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ID
#2214375 Review #2214375 is a subjective opinion of poster.
Product
The Washington Post Subscription
Preferred solution
Deliver product or service ordered

Article by Jennifer Rubin

Idiotic article, come on...defund Walter Reed. Your paper and writers have gone overboard with TDS. Never will I read the Post again unless you get some common sense reporters and report news instead of staff opinions. No wonder the American public does not trust the media. I'll watch national news for a retraction. Thank you for your time. A Very Concerned Citizen.

User's recommendation: Do not read or pay any attition to WA Post articles.

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ID
#2210466 Review #2210466 is a subjective opinion of poster.
Location
Prineville, Oregon
New Reviewer

Did not receive paper today October 4,2020

We just moved in yesterday and I just started the Wash Post starting today but did not receive the Sunday paper. However last Sunday a paper was delivered here before we moved in. My neighbor gave it to us today. I would like not to be charged for the Sept 27 paper and for todays paper that did not come. Therefore my subscription should start next Sunday, Oct 11. Can you confirm?
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ID
#2207792 Review #2207792 is a subjective opinion of poster.
Product
The Washington Post Subscription
Preferred solution
Full refund

No paper

Paper has not come for 5 days. I complained and it did not come again today
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ID
#2204421 Review #2204421 is a subjective opinion of poster.
Location
Annandale, Virginia
Service
The Washington Post Delivery Service

Can't log in to e subsciption

My app couldn't recognize that I was a subscriber, then it assured me that it did, but couldn't connect properly--just flashed in a spastic way. I tried a few things. Finally, something worked. Nothing i did, I'm sure it was WP that fixed it, tho i wasn't aware of actually connecting with anyone. Would have preferred if I had.I have no idea
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ID
#2201831 Review #2201831 is a subjective opinion of poster.
Location
Orlando, Florida
Product
The Washington Post Subscription

To thank your representative I reached by phone

I called the Post all excited because I had lost my webpage to access your Live interview with HR McMaster, and it was about to begin. I should have been more polite with your representative: I thought she was not understanding my problem. She was. She did. And she got me to the interview online just in time. And now I know how to access the events I sign up for thru my W.P. account. I just wish I could let her know how much I APPRECIATE her calm and thorough help.
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ID
#2197588 Review #2197588 is a subjective opinion of poster.
Service
The Washington Post Customer Care

Missing tv guide

for the second time in maybe 6 weeks, I did not get the TV section for which I pay extra. Last time I called too early and then too late and had to buy a newspaper at the grocery store to get it. This time I called. Honestly don't apologize with a canned script, just tell me how you are going to fix it.
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ID
#2193848 Review #2193848 is a subjective opinion of poster.
Location
Gaithersburg, Maryland
Product
The Washington Post Newspaper
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