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Delivery of paper

3.8
Paper was thrown in front yard instead of being delivered at front door. My mother is a 94 year old senior who struggles with stairs. It would be appreciated if paper was delivered and placed inside screen door which is unlocked daily to save my mother some steps. Please deliver paper at 7339 Cross Street and place inside screen door which is unlocked daily. Thank You
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ID
#1881570 Review #1881570 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Service
The Washington Post Delivery Service
Preferred solution
Deliver product or service ordered

No paper delivered

For the third time in a month, my newspaper has not been delivered. I only get the Sunday edition, and I look forward to it all week.
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#1878452 Review #1878452 is a subjective opinion of poster.
Service
The Washington Post Delivery Service
Preferred solution
Deliver product or service ordered

Problems with digital subscription

I purchased digital Washington Post and I am not able to access it. I was prompted to follow directions in an email I didnt receive. Then I tried to call and I was disconnected TWO times.
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#1871671 Review #1871671 is a subjective opinion of poster.
Preferred solution
To be able to access the digital paper

Resolved: Subscription issues

4.6
The Washington Post - Subscription issues
I was receiving an email offering a subscription when Ive already subscribed. However, it was to a different email address.
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Resolved
ID
#1871241 Review #1871241 is a subjective opinion of poster.
Product
The Washington Post Subscription
Pros
  • Good articles
Cons
  • Poor customer service
Preferred solution
Price reduction

Subscription

1.2
The representative who took my call was located in Manila and speaking on a line that was breaking up. I asked her to transfer my call to a representative in the U.S. She did not do so. I could not hear her and hung up.
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#1867866 Review #1867866 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Trying to get an answer to a simple billing question and am directed to a lawyer!!

Made an online payment to WP on Feb 5 2020, which I believe should have gone to Washington Gas. I would like to know if the WP had actually billed me for $192.93. That amount does not track with other WP payments, but does track with Washington Gas. And I recd an overdue notice from Washington Gas for the month of Feb. I am still getting accustomed to paying bills on online after the death of my husband.
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ID
#1867571 Review #1867571 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$193
Preferred solution
Check the feb bill. The subscription is in the name of my late husband, Richard Krajeck

Switch from delivery to on-line

2.0
I cannot purchase an online (only)account for $29

User's recommendation: Be able to cancel delivery and have online account.

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#1859592 Review #1859592 is a subjective opinion of poster.
Location
Bladensburg, Maryland
Preferred solution
Switch from delivery to $29 online account

Missed delivery

4.6
Automatic system was not allowing me to confirm redelivery
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#1857744 Review #1857744 is a subjective opinion of poster.
Location
Chevy Chase, Maryland
Preferred solution
Deliver product or service ordered

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Fake News With An Agenda

1.0
The Washington Post is so busy hating our President, they have lost all journalistic integrity. In the readers minds, The Post is aligning themselves with papers like The National Enquirer, The Sun, and sadly now The New York Times. Time for them to grow up, put on their big boy pants, and stop the hate agenda.
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#1853425 Review #1853425 is a subjective opinion of poster.
Product
The Washington Post Newspaper
Preferred solution
Stop the hate. Show respect. Pay attention to what people are saying. Don't just delete my suggestions, because you don't agree.

I by accident deleted the post from my iPad

5.0
I need help to get the Washington post back on my IPad, I by accident deleted it this morning.
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#1853132 Review #1853132 is a subjective opinion of poster.
Location
Badajoz, Extremadura

Subscription issues

I am a print and digital subscriber and entitled to share my subscription with one other person. When I go to copy the code for the guest subscription, I have to copy it from a small box and cannot see the entire code to make certain I copied all of the code. Please make the box open all the way to make certain some letters or numbers in the code aren't missed. Please help.

User's recommendation: Please make the guest code easy to copy to share.

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ID
#1840204 Review #1840204 is a subjective opinion of poster.
Product
The Washington Post Subscription
Pros
  • Good articles
Cons
  • Poor customer service
Preferred solution
Make the code to share the subscription easy to copy.

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Verified Reviewer

I keep having to sign in and verify every time I want to read the news.

3.0
I keep having to log in every time I want to read the news.

User's recommendation: Huh?

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ID
#1839760 Review #1839760 is a subjective opinion of poster.
Preferred solution
Make it so I don’t have to sign in every time I want to read the news.

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Verified Reviewer

Cancel subscriptions

4.0
I would like to cancel Account number: 3770**** on 4/23/2020 when my subscription payment runs out. Thank you. Kim Akers
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ID
#1837930 Review #1837930 is a subjective opinion of poster.
Preferred solution
Cancel subscription for Account number: 37704797 on 4/23/2020 when subscription runs out.

You keep blocking my reading and I already have a subscription

1.0
Poor service without any help!

User's recommendation: Cancel.

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ID
#1837023 Review #1837023 is a subjective opinion of poster.
Location
Edison, Georgia
Service
The Washington Post Customer Care

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Verified Reviewer

Unable to read news even after subscription

I have subscribed via my amazon account. But I m still unable to read
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ID
#1835116 Review #1835116 is a subjective opinion of poster.
Product
The Washington Post Subscription
Preferred solution
Deliver product or service ordered