The Washington Post
Reviews and Complaints
Reviews Chart
3.4K
CLAIMED LOSSES
106
TOTAL REVIEWS
10.9K
PAGE VIEWS
2
ISSUES RESOLVED
Support freedom of press
I watched a video timeline of the crackdown on protesters before Trumps photo op was very informative and debunked the AG propaganda that freedom of press coverage was biased. Keep it up. Bharat Vachharajani
ID
Location
Trenton, New Jersey
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
We have subscribed to WP since the end of 2015. I paid between $48-53 every six weeks. Two months ago i was told my subscription price was going to jump to $114 every six weeks, a 42% increase and that is a 50% discount at an annual subscription cost of $988. I can't...
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ID
Service
The Washington Post Customer Care
Pros
- Paper content very good
Cons
- Poor customer service
Preferred solution
Let the company propose a solution
TV insert
Paper missing TV insert Now, it's Friday and have not rec'd an insert nor has the Post contacted me...
ID
Location
Washington, District Of Columbia
Correction on information refarding MI
Good Morning, Just finished reading your article, "Trump says it's safe to reopen states as governors grapple..."Although the Michigan Governor is opening a few things, the lock down order has been extended until May 28th (not the 15th). Also, camping at state parks is not allowed until at least June 22nd. Just fyi. David Kelly
ID
Can’t access subscription
Told technical support will contact me latet via email
ID
Preferred solution
Deliver product or service ordered
Paper did not arrive today
It is 10.35 AM. Today's paper has not been delivered.
ID
Location
Clarksburg, Maryland
Paper delivery
Completely wet paper was delivered
User's recommendation: Put paper on covered porch.
ID
Location
Arlington, Virginia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery of paper
Paper was thrown in front yard instead of being delivered at front door. My mother is a 94 year old senior who struggles with stairs. It would be appreciated if paper was delivered and placed inside screen door which is unlocked daily to save my mother some steps. Please deliver paper at 7339 Cross Street and place inside screen door which is unlocked daily. Thank You
ID
Location
Washington, District Of Columbia
Service
The Washington Post Delivery Service
Preferred solution
Deliver product or service ordered
No paper delivered
For the third time in a month, my newspaper has not been delivered. I only get the Sunday edition, and I look forward to it all week.
ID
Service
The Washington Post Delivery Service
Preferred solution
Deliver product or service ordered
Problems with digital subscription
I purchased digital Washington Post and I am not able to access it. I was prompted to follow directions in an email I didnt receive. Then I tried to call and I was disconnected TWO times.
ID
Preferred solution
To be able to access the digital paper
Resolved: Subscription issues
I was receiving an email offering a subscription when Ive already subscribed. However, it was to a different email address.
Resolved
ID
Product
The Washington Post Subscription
Pros
- Good articles
Cons
- Poor customer service
Preferred solution
Price reduction
Subscription
The representative who took my call was located in Manila and speaking on a line that was breaking up. I asked her to transfer my call to a representative in the U.S. She did not do so. I could not hear her and hung up.
ID
Preferred solution
Deliver product or service ordered
Trying to get an answer to a simple billing question and am directed to a lawyer!!
Made an online payment to WP on Feb 5 2020, which I believe should have gone to Washington Gas. I would like to know if the WP had actually billed me for $192.93. That amount does not track with other WP payments, but does track with Washington Gas. And I recd an overdue notice from Washington Gas for the month of Feb. I am still getting accustomed to paying bills on online after the death of my husband.
ID
Location
Washington, District Of Columbia
Loss
$193
Preferred solution
Check the feb bill. The subscription is in the name of my late husband, Richard Krajeck
Switch from delivery to on-line
I cannot purchase an online (only)account for $29
User's recommendation: Be able to cancel delivery and have online account.
ID
Location
Bladensburg, Maryland
Preferred solution
Switch from delivery to $29 online account
Missed delivery
Automatic system was not allowing me to confirm redelivery
ID
Location
Chevy Chase, Maryland
Preferred solution
Deliver product or service ordered
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