The Washington Post
Reviews and Complaints
3.9K
CLAIMED LOSSES
186
TOTAL REVIEWS
16.9K
PAGE VIEWS
2
ISSUES RESOLVED
The Washington Post Reviews
Charged for paper I diidn't
I kept noticing charges from the Washington Post and called about the matter. I was told that I would get my money refunded and wouldn't be charged again. I did receive the refund and hopefully will not be charged again.c
User's recommendation: Keep an eye on your cheching account charges.
1 comment
ID
Location
Minneapolis, Minnesota
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBilled for internet copy of Washington Post
I am being billed for an internet copy of the Washington Post that I never authorized. please refund my money and stop billing me.
User's recommendation: Don't order the Washington Post.
ID
Preferred solution
Full refund
No paper 2 times in 8 days
Everything was fixed within an hour. Thank you. We asked that the paper be placed in the driveway and it has been daily.
User's recommendation: Use it!
ID
Location
Woodbridge, Virginia
New Reviewer
Can't get articles even though have subscription
I have had a digital subscription for over a decade. Im now being asked to Sign In with Apple or Google or Facebook? What happened to the password I set up with the Post? I have tried to talk with customer service but that has not been possible. Get it together.
ID
Service
The Washington Post Customer Care
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTerminate the subscription
Terminate the subscription. I am calling to terminate this description and your webpage wants me to write you an essay on the problem. There is no problem I wish to terminate the service.
ID
Location
Alexandria, Virginia
Preferred solution
I'd like to get the newspapers to stop coming to my house
New Reviewer
Subscription
Renew at $29. a year. Old, SS, and its all I can afford. Please help me as it adds so much to my life. Thank You Margaret Allen 917-597****
ID
Product
The Washington Post Subscription
Pros
- I love all the articles
Preferred solution
Price reduction
New Reviewer
Was charged full price to renew, but was just given the one year rate of 29 dollars to continue. Thank you.
Her name was Happy. I told her I was charged $100 to continue my subscription. She offered me the same rate I started with of $29 instead so I decided to continue my subscription.
ID
Location
Providence, Rhode Island
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy subscription isn't recognized when I read a WAPO article on Google News
Google News posts articles from various news services, including The Washington Post. The Washington Post didn't recognize that I am a subscriber and stated that I had already read three free articles, making the assumption that I am not a subscriber. I find this very how can we resolve this?
ID
Location
Tucson, Arizona
Preferred solution
I would like the Washington Post not to question my subscription every time I check into Google News to read one of WAPO's articles.
Want to subscribe for $29
May I do this over the phone using my credit card? I do not want to do it online. My phone number is (212) 929-****.
ID
Location
New York, New York
New Reviewer
No paper
No paper today Greg Novotny 2323 Thurston Rd Frederick, MD. 21704 301908**** Please deliver todays paper ASAP
ID
Preferred solution
Deliver product or service ordered
New Reviewer
Paper delivery problem
Paper wet. Sometimes missing thorn under the car, etc. Old couple who has bee taking the paper for sixty years and deserve better treatment.
ID
New Reviewer
Unable to get human help with subscription problems
I need to suspend my subscription but was told to send an email. Call dropped. MybKindle was not working. It was under warranty so I asked for a replacement. It has been promised but has not been delivered. Three delays so far
User's recommendation: Send email not call.
ID
Loss
$8
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Your paper has stooped to the lowest, lowest, lowest possible level for an organization in the U.S. You are a NAZI PROPAGANDA MACHINE, stalking opposition to your globalist elite power struggle, particularly involving Jeff Bezos and his greedy and evil acquaintances...
View full review
ID
Location
Jackson, Mississippi
Preferred solution
Apology
Unsolicited subscription.
This is my 3rd request for you to cancel this subscription that I did not ask for or order from you. I have been billed $59 for this unsolicited subscription and want an immediate refund and cancellation. This should be a simple request although I have no idea how it happened.
ID
Location
Maryville, Tennessee
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnauthorized subscription
I have been billed 59.00 on PayPal. I have not ordered anything from Washington Post. This just showed up as a purchase on PayPal yesterday. They request that I contact you first.
ID
Cons
- Nothing to mention
Loss
$59
Preferred solution
Full refund
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
My login expired and am not able to login in to my Facebook. Please help