The Washington Post
Reviews and Complaints
Loss of timely home delivery.
Preferred solution: Stop delivery
User's recommendation: Don’t get Sunday only
Restart home delivery early
Preferred solution: Deliver product or service ordered
Wapo was not delivered today
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Market, MarylandTerrible Sunday delivery
- No pros
- Poor customers service-problem is not being solved
- Problem is not being solved
Preferred solution: A new delivery person who delivers the paper on time, not when he or she feels like it!
User's recommendation: Don't bother to subscribe to the Sun. paper if you live in the Signature Club at Greenview community in New Market, MD
I am a long time subscriber digital
User's recommendation: Persever
Payment issues
- Poor customers service-problem is not being solved
Preferred solution: Compensation for month that I was unable to read
User's recommendation: Good paper if you can read it. I think I should be compensated for month of May when articles blocked.
You asked for a review. I do not like the title of the App Pissed Customer I wish it had a more positive name. Given what we are going thru as a society would prefer a more gentle and kind.
Call center drop call repeatedly. Password resend was not received
- In lock step with the deep state and the wef
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t subscribe
Because I was asked
User's recommendation: read the small print - they are sneaky.
Subscription issues/cancellation
Just canceled my subscription to the WP. I read the paper on my Apple iPhone.
The article headlines are too small. I have 20-20 vision however, I have to squint & put my phone up to my eyes to resd/see the headline. The type font is too small to easily read the headlines.This creates frustration & results in my not reading the articles available to me. I just flip to The NY Times.Take a good look at the NY Times Headlines-The type font is easy to read.
Additionally, breaking Post news stories run on the Apple feed 1st & Im unable locate the articles in my subscription feed until much later. It makes no sense to keep my subscription.Ive kept my subscription with the Post for a long time & am very sorry to cancel. If you make the changes in your format and the availability of breaking stories in my subscription feed rather than reading them on the Apple feed I will re-subscribe. This is what I pay for & Im not receiving it.
If changes are made please let me know. Sorry to go Patricia
- Unable to read
- Unreadable format
Preferred solution: Notification of format changes are made so I can re-subscribe. Your format is not easy. Take a good look at the New York Times and see their entire layout. It’s easy to navigate. I love the Post however
I was asked to leave one
Attempt at noon subscription not going through
User's recommendation: Please answer my questions and then I will let you know. So far I cannot get an answer from you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe PISSED text in reason. That is the rudest nasty way to a complaint about service. After over 40 years of buying the paper I've never seen the Post stoop so low.
Preferred solution: Respect to your regular customers. Not insinuating that someone is Pissed! I was not until that popped up
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Richland, MichiganDigital subscription not coming
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Seneca, South CarolinaHorrible service
- In lock step with the deep state and the wef
Preferred solution: Apology
User's recommendation: Drop THE POST
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