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The Washington Post
Reviews and Complaints
Reviews Chart
3.4K
CLAIMED LOSSES
99
TOTAL REVIEWS
10K
PAGE VIEWS
2
ISSUES RESOLVED
Paper did not arrive today
7213 Burtonwood drive Alex va 22307 No paper today No response here
ID
Location
Alexandria, Virginia
They are building hospitals on toxic artificial surfaces
Teenage girl soccer players were getting cancer from toxic artificial fields. Was it 60 minutes? And now Washington state is building sterile hospitals on it. Google teenage soccer players- cancer artificial turf. The parking lot is cleaner. STOP THEM NOW. You can YouTube the investigations I saw. Chris Buchinsky. Washington Post Alumni 310-913-****
ID
Location
Woodland Hills, California
Paper did not arrive today
It is 2:47 and the paper has not been delivered today
ID
Location
Leesburg, Virginia
Preferred solution
Deliver product or service ordered
Cancel
1 year after cancelling my mother in law's subscription they are still taking money from her account. 4 phone calls still hasn't resolved the issue. The last time I called this past week, I was given dates that they reimbursed her money. Why take it to begin with. The dates provided matched the dates they took money. Not all have been given back. COME ON NOW, GET IT STRAIGHT.
User's recommendation: If you want the post, don't subscribe. You won't be successful.
ID
Location
Woodbridge, Virginia
Product
The Washington Post Subscription
Can't log in to e subsciption
I was unable to talk to someone. After subscribing with your leap day deal, I had to download the ap from Google. I sincerely hope I'm not billed twice.
ID
Location
Bellwood, Illinois
Service
The Washington Post Customer Care
Cancel subscriptions
I was charged twice for digital paper. Was told I would be refunded monies. Did not get refund.
ID
Product
The Washington Post Subscription
I WOULD NOT RECOMMEND TO ANYONE
i am never able to get through to speak to a real person and it is very frustrating.
ID
Location
Washington, District Of Columbia
Service
The Washington Post Customer Care
Preferred solution
I am never able to get through by phone when i call.Better customer service is needed to deal with this issue.
*** no
My neighbor has this service and the delivery person keeps using my property to turn around, they have damaged my lawn and I'm sick and tired of waking up at 6:30a on my days off, The lazy person should turn around at the dead end or back their vehicle to the nearest road and stop trespassing on my property
ID
Loss
$3000
Resolved: Obituary for Black history month
Update by user Feb 12, 2020
They called me.
Original review posted by user Feb 09, 2020
Customer Service is closed so can't transfer call. Resolved
ID
Location
Mount Laurel, New Jersey
Service
The Washington Post Customer Care
Preferred solution
Contact Obituary Dept
Did not receive paper Sat 2/8/20
Your office was closed when I called.
ID
Location
Crofton, Maryland
Problems with digital subscription
Found out I did have a subscription. Password reset
ID
Location
Charlottesville, Virginia
Service
Customer Service Profiles Customer Care
Paper delivery
Paper being thrown in driveway and not in paper box for over a week now. Will cancel service if continues.
ID
Service
The Washington Post Delivery Service
Reason of review
Problem with delivery
Loss
$10
Preferred solution
Price reduction
No paper
When the wind is blowing as hard as it was during the night, the paper needs to be put in the paper box. Then I don’t have to call about a missing paper, and no one has to re-deliver it.
ID
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
I can't get hold of customer service. I've been paying for internet access to The Washington Post but cannot use it as my subscription isn't recognised
Many attempts at phone calls to you from UK without success.
ID
Location
Acton, England
Product
The Washington Post Subscription
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered
I have spent 30 minutes trying to subscribe. what is wrong with u people??!!
need to just talk to someone for God's sake!
ID
Location
Tampa, Florida
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