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Resolved: Subscription issues

The Washington Post - Subscription issues
I was receiving an email offering a subscription when Ive already subscribed. However, it was to a different email address.
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Resolved
ID
#1871241 Review #1871241 is a subjective opinion of poster.
Product
The Washington Post Subscription
Pros
  • Good articles
Cons
  • Poor customer service
Preferred solution
Price reduction

Subscription

The representative who took my call was located in Manila and speaking on a line that was breaking up. I asked her to transfer my call to a representative in the U.S. She did not do so. I could not hear her and hung up.
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ID
#1867866 Review #1867866 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Trying to get an answer to a simple billing question and am directed to a lawyer!!

Made an online payment to WP on Feb 5 2020, which I believe should have gone to Washington Gas. I would like to know if the WP had actually billed me for $192.93. That amount does not track with other WP payments, but does track with Washington Gas. And I recd an overdue notice from Washington Gas for the month of Feb. I am still getting accustomed to paying bills on online after the death of my husband.
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ID
#1867571 Review #1867571 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$193
Preferred solution
Check the feb bill. The subscription is in the name of my late husband, Richard Krajeck

Switch from delivery to on-line

I cannot purchase an online (only)account for $29

User's recommendation: Be able to cancel delivery and have online account.

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ID
#1859592 Review #1859592 is a subjective opinion of poster.
Location
Bladensburg, Maryland
Preferred solution
Switch from delivery to $29 online account

Missed delivery

Automatic system was not allowing me to confirm redelivery
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ID
#1857744 Review #1857744 is a subjective opinion of poster.
Location
Chevy Chase, Maryland
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fake News With An Agenda

The Washington Post is so busy hating our President, they have lost all journalistic integrity. In the readers minds, The Post is aligning themselves with papers like The National Enquirer, The Sun, and sadly now The New York Times. Time for them to grow up, put on their big boy pants, and stop the hate agenda.
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ID
#1853425 Review #1853425 is a subjective opinion of poster.
Product
The Washington Post Newspaper
Preferred solution
Stop the hate. Show respect. Pay attention to what people are saying. Don't just delete my suggestions, because you don't agree.

I by accident deleted the post from my iPad

I need help to get the Washington post back on my IPad, I by accident deleted it this morning.
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ID
#1853132 Review #1853132 is a subjective opinion of poster.
Location
Badajoz, Extremadura

Subscription issues

I am a print and digital subscriber and entitled to share my subscription with one other person. When I go to copy the code for the guest subscription, I have to copy it from a small box and cannot see the entire code to make certain I copied all of the code. Please make the box open all the way to make certain some letters or numbers in the code aren't missed. Please help.

User's recommendation: Please make the guest code easy to copy to share.

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ID
#1840204 Review #1840204 is a subjective opinion of poster.
Product
The Washington Post Subscription
Pros
  • Good articles
Cons
  • Poor customer service
Preferred solution
Make the code to share the subscription easy to copy.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I keep having to sign in and verify every time I want to read the news.

I keep having to log in every time I want to read the news.

User's recommendation: Huh?

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ID
#1839760 Review #1839760 is a subjective opinion of poster.
Preferred solution
Make it so I don’t have to sign in every time I want to read the news.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscriptions

I would like to cancel Account number: 3770**** on 4/23/2020 when my subscription payment runs out. Thank you. Kim Akers
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ID
#1837930 Review #1837930 is a subjective opinion of poster.
Preferred solution
Cancel subscription for Account number: 37704797 on 4/23/2020 when subscription runs out.

You keep blocking my reading and I already have a subscription

Poor service without any help!

User's recommendation: Cancel.

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ID
#1837023 Review #1837023 is a subjective opinion of poster.
Location
Edison, Georgia
Service
The Washington Post Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to read news even after subscription

I have subscribed via my amazon account. But I m still unable to read
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ID
#1835116 Review #1835116 is a subjective opinion of poster.
Product
The Washington Post Subscription
Preferred solution
Deliver product or service ordered

Paper did not arrive today

7213 Burtonwood drive Alex va 22307 No paper today No response here
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ID
#1833673 Review #1833673 is a subjective opinion of poster.
Location
Alexandria, Virginia

They are building hospitals on toxic artificial surfaces

Teenage girl soccer players were getting cancer from toxic artificial fields. Was it 60 minutes? And now Washington state is building sterile hospitals on it. Google teenage soccer players- cancer artificial turf. The parking lot is cleaner. STOP THEM NOW. You can YouTube the investigations I saw. Chris Buchinsky. Washington Post Alumni 310-913-****
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ID
#1832138 Review #1832138 is a subjective opinion of poster.
Location
Woodland Hills, California

Paper did not arrive today

It is 2:47 and the paper has not been delivered today
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ID
#1831444 Review #1831444 is a subjective opinion of poster.
Location
Leesburg, Virginia
Preferred solution
Deliver product or service ordered