The Washington Post
Reviews and Complaints
Reviews Chart
3.5K
CLAIMED LOSSES
111
TOTAL REVIEWS
11.4K
PAGE VIEWS
2
ISSUES RESOLVED
Resolved: Subscription issues
I was receiving an email offering a subscription when Ive already subscribed. However, it was to a different email address.
Resolved
ID
Product
The Washington Post Subscription
Pros
- Good articles
Cons
- Poor customer service
Preferred solution
Price reduction
Subscription
The representative who took my call was located in Manila and speaking on a line that was breaking up. I asked her to transfer my call to a representative in the U.S. She did not do so. I could not hear her and hung up.
ID
Preferred solution
Deliver product or service ordered
Trying to get an answer to a simple billing question and am directed to a lawyer!!
Made an online payment to WP on Feb 5 2020, which I believe should have gone to Washington Gas. I would like to know if the WP had actually billed me for $192.93. That amount does not track with other WP payments, but does track with Washington Gas. And I recd an overdue notice from Washington Gas for the month of Feb. I am still getting accustomed to paying bills on online after the death of my husband.
ID
Location
Washington, District Of Columbia
Loss
$193
Preferred solution
Check the feb bill. The subscription is in the name of my late husband, Richard Krajeck
Switch from delivery to on-line
I cannot purchase an online (only)account for $29
User's recommendation: Be able to cancel delivery and have online account.
ID
Location
Bladensburg, Maryland
Preferred solution
Switch from delivery to $29 online account
Missed delivery
Automatic system was not allowing me to confirm redelivery
ID
Location
Chevy Chase, Maryland
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFake News With An Agenda
The Washington Post is so busy hating our President, they have lost all journalistic integrity. In the readers minds, The Post is aligning themselves with papers like The National Enquirer, The Sun, and sadly now The New York Times. Time for them to grow up, put on their big boy pants, and stop the hate agenda.
ID
Product
The Washington Post Newspaper
Preferred solution
Stop the hate. Show respect. Pay attention to what people are saying. Don't just delete my suggestions, because you don't agree.
I by accident deleted the post from my iPad
I need help to get the Washington post back on my IPad, I by accident deleted it this morning.
ID
Location
Badajoz, Extremadura
Subscription issues
I am a print and digital subscriber and entitled to share my subscription with one other person. When I go to copy the code for the guest subscription, I have to copy it from a small box and cannot see the entire code to make certain I copied all of the code. Please make the box open all the way to make certain some letters or numbers in the code aren't missed. Please help.
User's recommendation: Please make the guest code easy to copy to share.
ID
Product
The Washington Post Subscription
Pros
- Good articles
Cons
- Poor customer service
Preferred solution
Make the code to share the subscription easy to copy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI keep having to sign in and verify every time I want to read the news.
I keep having to log in every time I want to read the news.
User's recommendation: Huh?
ID
Preferred solution
Make it so I don’t have to sign in every time I want to read the news.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel subscriptions
I would like to cancel Account number: 3770**** on 4/23/2020 when my subscription payment runs out. Thank you. Kim Akers
ID
Preferred solution
Cancel subscription for Account number: 37704797 on 4/23/2020 when subscription runs out.
You keep blocking my reading and I already have a subscription
Poor service without any help!
User's recommendation: Cancel.
ID
Location
Edison, Georgia
Service
The Washington Post Customer Care
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to read news even after subscription
I have subscribed via my amazon account. But I m still unable to read
ID
Product
The Washington Post Subscription
Preferred solution
Deliver product or service ordered
Paper did not arrive today
7213 Burtonwood drive Alex va 22307 No paper today No response here
ID
Location
Alexandria, Virginia
They are building hospitals on toxic artificial surfaces
Teenage girl soccer players were getting cancer from toxic artificial fields. Was it 60 minutes? And now Washington state is building sterile hospitals on it. Google teenage soccer players- cancer artificial turf. The parking lot is cleaner. STOP THEM NOW. You can YouTube the investigations I saw. Chris Buchinsky. Washington Post Alumni 310-913-****
ID
Location
Woodland Hills, California
Paper did not arrive today
It is 2:47 and the paper has not been delivered today
ID
Location
Leesburg, Virginia
Preferred solution
Deliver product or service ordered
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