New Reviewer

Unauthorized charges

I received $100 unauthorized charge from the Washington Post. I want this taken off immediately ............. .
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ID
#2943793 Review #2943793 is a subjective opinion of poster.
Product
Paypal Account
Loss
$100
Preferred solution
Full refund

Frustrated with your software (login each time...)

I am a subscriber. Yet almost every time I click on a story or article, Amazon requires me to log in. Please fix the problem. Or, if you can not, pls let me know and I will simply cancel membership. I love Amazon, but not that much. Best, Patrick Hund
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ID
#2937024 Review #2937024 is a subjective opinion of poster.
Location
Santa Barbara, California

Cancel online subscription

I cancelled my subscription about a month ago and have been waiting for a refund that has never arrived. If you call them they promise that they will process the refund but they never do. I've also sent emails and they respond with totally irrelevant answers but no refund

User's recommendation: Horrible customer service.

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ID
#2934170 Review #2934170 is a subjective opinion of poster.
Location
Homestead, Florida
New Reviewer

Missing paper

I called delivery guy twice, no response This happened last month also My service has changed in the last few months dont know what the change is Would prefer a replacement paper, but wasnt given that option

User's recommendation: Better response from customer service.

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ID
#2931690 Review #2931690 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Unhealthy relationship

I think I would like to cancel my subscription to the Post. In the past I pestered one of your editors and it caused me to believe the paper was sending oblique messages to me. Obviously this is not very healthy so I think its best for me to end my readership.
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ID
#2926580 Review #2926580 is a subjective opinion of poster.
Location
West Palm Beach, Florida
New Reviewer

Cancel my subscription

I just want to cancel. I dont have time to write you an email David Moody 951-365-****. Please call me
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ID
#2913101 Review #2913101 is a subjective opinion of poster.
Cons
  • Poor customer service
  • Problem is not being solved

All fixed. No problem. Stop sending these follow up posts.

No problem then. New problem now is I get this message from you every day. Stop sending and focus on reporting the news.
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ID
#2901939 Review #2901939 is a subjective opinion of poster.
Location
Madison, Wisconsin

No complaint

I had to renew my subscription. Well taken care of. Why more words. Said it all above. These words get me to 100+

User's recommendation: Read the paper cover to cover.

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ID
#2896782 Review #2896782 is a subjective opinion of poster.
Location
Madison, Wisconsin

I’m not a pissed customer. The only issue is that the call got dropped 2-3 times. Your or my fault, I do not know. The last person I talked to solved my issue.

See above. To use more words, I submit the following: Mary had a little lamb whos fleece was very nice. They killed the lamb, sold the meat and used the hide for a jacket.
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ID
#2873943 Review #2873943 is a subjective opinion of poster.
Product
Fox News Shepard Smith Reporting Tv Show
Pros
  • Honest people with great information
Preferred solution
Free service would be nice, however I will be happy to read your publications

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Paper not delivered this morning

Annoyed will not redeliver paper. I am handicapped and cannot get another copy of paper. !!! This is a poor website
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ID
#2858897 Review #2858897 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

My own personal reasons

My question to the customer service representative was actually, Why don't the TV guide come in the Sundays post that you purchase at your grocery store or news stand. I brought two papers on Sunday from two different locations only to not have the TV guide included.
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ID
#2852591 Review #2852591 is a subjective opinion of poster.
Location
Capitol Heights, Maryland
New Reviewer

Helpful agent. Good promo rate

Renewed subscription xxxxxooooooooioioooooooooooooooooooooooooooooOooooooooooo Thanks Happy thanks Happy ooooooooo
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ID
#2848223 Review #2848223 is a subjective opinion of poster.
Location
Brooklyn, New York

Subscription

I got an offer for $40/year same day my subscription automatically renewed at $106/year so I was pissed

User's recommendation: Call them… the refunded my $66.

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ID
#2834635 Review #2834635 is a subjective opinion of poster.
Location
Houston, Texas

No paper today

We left around 8:00 this morning and noticed our paper wasn't in the driveway. We didn't get home until 11:00 and there was still no paper and it was too late to call. The fact remains we didn't get a paper.....
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ID
#2832201 Review #2832201 is a subjective opinion of poster.
Location
Manassas, Virginia
New Reviewer

Vacation stop

I need assistance with vacation stop. Whenever I do it via the app the paper continues to be delivered! Need to speak to a human.
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ID
#2822020 Review #2822020 is a subjective opinion of poster.
Location
Brattleboro, Vermont
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