Patti C Ggo

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Verified Reviewer

Unauthorized charges

I received $100 unauthorized charge from the Washington Post. I want this taken off immediately ............. .
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Loss:
$100

Preferred solution: Full refund

Anonymous
map-marker Fairfax, Virginia

Vacation

Not able to establish vacation hold without definite re-start date. I wanted to call to re-start. Please add that option.
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Anonymous
map-marker Thermal, California

Refund

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requested return of funds to my account for subscription I did not authorize; informed would be returned....not yet received so farrefund
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User's recommendation: make certain you use a throw away card

Anonymous
map-marker Vienna, Virginia

Our daily newspaper was thrown on the ground rather than in the Washington Post Box under our mailbox.

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Over the last several weeks, my paper has been thrown anywhere. I do have a box under my mailbox for the paper?
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User's recommendation: Find another way to report problems with the Washington Post delivery

Cynthia V Gsf

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Verified Reviewer
| map-marker Brooklyn, New York

Helpful agent. Good promo rate

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Renewed subscription xxxxxooooooooioioooooooooooooooooooooooooooooOooooooooooo Thanks Happy thanks Happy ooooooooo
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Anonymous
map-marker Yuma, Colorado

Unauthorized charge

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I did not authorize a charge. I was recently refunded If a subscription runs out ...let it. Don't automatically take out of a person's bank account a year later. Bad policy. GREAT NEWS.
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Anonymous
map-marker Homestead, Florida

Cancel online subscription

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I cancelled my subscription about a month ago and have been waiting for a refund that has never arrived. If you call them they promise that they will process the refund but they never do. I've also sent emails and they respond with totally irrelevant answers but no refund
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User's recommendation: Horrible customer service

Anonymous
map-marker Idaho Falls, Idaho

Mistake

I was trying to get a printed copy of a special paper, and I am not too technically smart. Sorry I still would like to know how to contact circulation to get it but I still dont know how
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Anonymous
map-marker Santa Barbara, California

Frustrated with your software (login each time...)

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I am a subscriber. Yet almost every time I click on a story or article, Amazon requires me to log in. Please fix the problem. Or, if you can not, pls let me know and I will simply cancel membership. I love Amazon, but not that much. Best, Patrick Hund
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Anonymous
map-marker West Palm Beach, Florida

Unhealthy relationship

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I think I would like to cancel my subscription to the Post. In the past I pestered one of your editors and it caused me to believe the paper was sending oblique messages to me. Obviously this is not very healthy so I think its best for me to end my readership.
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Ann W Myn

Unable to read

I have signed in and they keep asking me to sign again and again. So I am unable to read anymore articles.
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Pros:
  • Keeps kicking off
Cons:
  • Unable to read

Preferred solution: Let the company propose a solution

Gloria S Tua

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Verified Reviewer

Wasn’t able to talk to anyone

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I want to have my digital subscription lowered from $100 to $50 which is what I pay now. I do not think it is worth this huge price difference.
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Preferred solution: Price reduction

Anonymous
map-marker Spotsylvania, Virginia

Delivery

Got todays paper no problems. Last Sundays paper was delivered on Monday. $$$$$$$$$$$&&&$$$$$$$$$$$$$$$$$$$$!!!!!!!!!!!bbbnjunnn
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Anonymous
map-marker Washington, District Of Columbia

Missed paper today 10/16

I was interested in having the paper delivered. I was not pissed and I dont like the use of that term. The paper was delivered and we always have excellent service.
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Anonymous
map-marker Madison, Wisconsin

All fixed. No problem. Stop sending these follow up posts.

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No problem then. New problem now is I get this message from you every day. Stop sending and focus on reporting the news.
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