The Washington Post
Reviews and Complaints
3.9K
CLAIMED LOSSES
186
TOTAL REVIEWS
16.9K
PAGE VIEWS
2
ISSUES RESOLVED
The Washington Post Reviews
All fixed. No problem. Stop sending these follow up posts.
No problem then. New problem now is I get this message from you every day. Stop sending and focus on reporting the news.
ID
Location
Madison, Wisconsin
No complaint
I had to renew my subscription. Well taken care of. Why more words. Said it all above. These words get me to 100+
User's recommendation: Read the paper cover to cover.
ID
Location
Madison, Wisconsin
I’m not a pissed customer. The only issue is that the call got dropped 2-3 times. Your or my fault, I do not know. The last person I talked to solved my issue.
See above. To use more words, I submit the following: Mary had a little lamb whos fleece was very nice. They killed the lamb, sold the meat and used the hide for a jacket.
ID
Product
Fox News Shepard Smith Reporting Tv Show
Pros
- Honest people with great information
Preferred solution
Free service would be nice, however I will be happy to read your publications
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPaper not delivered this morning
Annoyed will not redeliver paper. I am handicapped and cannot get another copy of paper. !!! This is a poor website
ID
Preferred solution
Deliver product or service ordered
My own personal reasons
My question to the customer service representative was actually, Why don't the TV guide come in the Sundays post that you purchase at your grocery store or news stand. I brought two papers on Sunday from two different locations only to not have the TV guide included.
ID
Location
Capitol Heights, Maryland
New Reviewer
Helpful agent. Good promo rate
Renewed subscription xxxxxooooooooioioooooooooooooooooooooooooooooOooooooooooo Thanks 
thanks ooooooooo
thanks ooooooooo ID
Location
Brooklyn, New York
No paper today
We left around 8:00 this morning and noticed our paper wasn't in the driveway. We didn't get home until 11:00 and there was still no paper and it was too late to call. The fact remains we didn't get a paper.....
ID
Location
Manassas, Virginia
New Reviewer
Vacation stop
I need assistance with vacation stop. Whenever I do it via the app the paper continues to be delivered! Need to speak to a human.
ID
Location
Brattleboro, Vermont
New Reviewer
To inquire about the delivery costs
Your phone system is terrible. I finally get a customer service person and she gets her name out and the line dropped. Did I see correctly that my bill has gone from $132 to $403? WHY? I have been getting The Post delivered for decades. It will be hard for me to continue at those rates.
ID
Preferred solution
Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDigital from amazon
I subscribe to the WP thru amazon, downloaded to a Fire tablet. Recently the download no longer includes the top index of articles page. So now I have to continuously swipe thru every page of every article whether I want to read it or not. This is irritating. Why has this changed and can it be fixed? Peggy
ID
Location
Albuquerque, New Mexico
New Reviewer
Subscription
$106 was deducted from my checking account on line. This is a mistake. I wish to correct mistake a be refunded my money.
ID
Location
Durham, North Carolina
Paper not delivered
The delivery person called & left a message that hed deliver the paper in 15 minutes. Took much longer but Im glad to have the paper
ID
Location
Olney, Maryland
New Reviewer
Mobile App
I need someone to contact me to advise what do about paying for the subscription after you lose your credit card and receive a new one with a different number.
1 comment
ID
Location
Philadelphia, Pennsylvania
New Reviewer
Mobile App
I need someone to call me at (302) 373-**** to advise me what I need to do when you lose a credit card that paid for the subscription and you receive the new credit card with a new number which declines payment.
ID
Location
Philadelphia, Pennsylvania
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWasn’t able to talk to anyone
I want to have my digital subscription lowered from $100 to $50 which is what I pay now. I do not think it is worth this huge price difference.
ID
Preferred solution
Price reduction
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I need someone to advise me what I should do to after losing my credit card that I used to pay for the subscription and then received a new card with another number.