The Washington Post
Reviews and Complaints
Reviews Chart
3.5K
CLAIMED LOSSES
111
TOTAL REVIEWS
11.4K
PAGE VIEWS
2
ISSUES RESOLVED
No paper
First the Monday &;;;;; Tuesday papers came with the Wednesday papers. Then today no paper. Why?
ID
Location
Thurmont, Maryland
Mix up in subscription
After signing up for an initial special price subscription of 1 dollar, I was unable to access the digital WP. One dollar was no issue but the 20ish dollars a month afterward would be, so I contacted your organization, speaking with a WP employee at the call center. We got absolutely nowhere, through no fault of hers. After a lot of research on my part I found it through the Google Store and was able to cancel the subscription. Thanks for reaching out. Harold Gray
ID
(513)340-****
My name is TJ Monroe and I've been on the president's committee on mental retardation by President Bill Clinton I would like to know we are American in the United States why can't the government charge President Trump for what happened in Washington DC at the temperature and he is going to put us back into a war three. He should be charged for the crime he just did after capital and let people go in and people desk and say sitting at the chair and looking at private property for the Niger state and I think people need to stand up what he did to the state of the United States of America
ID
Location
Philadelphia, Pennsylvania
Paper delivery
again, please tell the delivery rep not to leave my paper in the grass when it is raining. when its not raining he leaves it in the driveway and that is where i want it deliver, 10604 chickory court. upper marlboro. md 20772 thank you.
ID
Service
The Washington Post Delivery Service
Preferred solution
Deliver product or service ordered
After being a loyal customer for 32+ years the Post unilaterally cxcld my subscription
After 32 years the Post decided to move to electronic invoices (from USPS), sent to the incorrect email address, never followed up and then simply cancelled my subscription. If there was a better local alternative i would definitely cancel forever
ID
Location
Silver Spring, Maryland
Product
The Washington Post Subscription
Login does not recognize my email
I set up a subscription - 1 year $39. It charged my credit card. I set up email and password but now when I try to sign in it doesnt recognize my email.
ID
Service
The Washington Post Customer Care
Loss
$39
Preferred solution
Deliver product or service ordered
If you must know the first pallets that were counted all the people that did early voting. So the day after election all the votes I came in from those that went into the polls to vote were Counyt today after. So therefore your president the post it and kept saying on...
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ID
Location
Corona, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Why do you continue to write FAKE NEWS??? Biden - all female? What about our President? You continue to disgrace our President and have for 4 years! Are the democrats paying you or George Soros or The Clintons or Obamas? Why Why Why has nothing been done about Obama...
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ID
Preferred solution
the TRUTH WILL PREVAIL
Paper subscription was cxcld -- without my knowledge
Have been a WA Post subscriber for 30+ years. Unbeknownst to me, they started sending invoices via email instead of USPS. The bill was sent to an incorrect email address. The Post didn't bother to follow up but went ahead and cancelled the subscription. Customer service has definitely dropped off since Jeff Bezos bought it. If I had a local alternative I'd drop my subscription.
ID
Location
Silver Spring, Maryland
Not satisfied with email
You have been charging my credit card $10 each month. I have no access to the paper. Your customer service phone is inaccessible.
ID
Response to Ticket #[157****] Re: Re: Choose a subscription and save $70
I received an email from Violeta Tan in response to an email to WAPO detailing difficulty I was having in accessing my online subscription. She advised me submit my Billing ID# and when I replied to the email with the number DAEMON bounced it back. So this is the information she asked for: The Billing Agreement ID# is B-37F33149R283685H in the Amount of $29 processed on 11/12/2020
User's recommendation: don't bother, I still can't log on and I'm oh so tired of this run around.
ID
Product
The Washington Post Subscription
No paper
Thereeems to be a problem with getting my paper everyday.. with the PRICE I am paying maybe you should offer a discount before I cancel.
User's recommendation: Check the price before .
ID
Preferred solution
Let the company propose a solution
I can't read the Post on my phone
I started my subscription last year (2019). I am told it is renewed automatically. Yet I am not able to read any Post articles in my iPhone. Thanks for your help. Roger
ID
Product
The Washington Post Subscription
Preferred solution
Deliver product or service ordered
Inability to reach a person
Called customer service, get intercept to go to personal digital. If press oneas requested, you are transferred to the next available agent - which is a busy signal. Tried three times-last time, no busy signal, but line was disconnected. This isnt dismal customer service, its worse.
User's recommendation: Choose option to buy subscription-surely that will be answered.
ID
Product
The Washington Post Subscription
Pros
- Good articles
Cons
- Poor customer service
Preferred solution
Being able to forward articles I have paid for to friends. Without a billing pop-up when they receive it.
David Montgomery
A better synopsis of drumpf's presidency would be hard to come by. Supplemented by Friedman's article in the Times and a happy dance on Broadway last Saturday, I may make it to 2021
User's recommendation: Well worth the digital expense.
ID
Location
New York, New York
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Shouldn't you be making your husband a sandwich and bringing him his slipper? Or has he experienced joy by slipping out on you?