The Washington Post Phone Numbers and Emails

Toll-Free Number:

  • (800) 477-4679

Customer Service:

  • (800) 477-4679
  • (202) 334-6100

The Washington Post Email:

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The Washington Post Contact Information

The Washington Post Website:

The Washington Post Online Chat:

Corporate Office Address:

1301 K Street NW
Washington, D.C. 20071
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The Washington Post Rating Based on 49 Reviews

Rating details

2.7
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Customer service
Product or Service Quality
Value for money
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Rating stats

Rating trend

Summary of The Washington Post Customer Service Calls

835 TOTAL
CALLS
02:25 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Washington Post Customer Service?

Shipping and Delivery Question:

  • “Make sure I get the paper.”
  • “Second time in two week I was deliverer just the Art and Style section”
  • “I did not get my paper.”

Activation/ Cancellation Question:

  • “Cancel online subscription”
  • “Renewal info”
  • “Cancellations”

Payments and Charges Question:

  • “Billing”
  • “Subscription payment”
  • “Refute charge”

Product/ Service Question:

  • “Subscription”
  • “I'd like to contact Monica Burton, she wrote a story on chef Mike Isabella I was currently working with him at a restaurant opening in Sarasota Florida and I have a story to tell.”
  • “New phone cant connect to app”

Request for Information Question:

  • “How to contact my carrier”
  • “Check status of check for cancellation”
  • “Subscription question”

Account Question:

  • “I still have to sign in everytime! I am pissed.”
  • “Received notice of problem with ny account”
  • “My iPhone, Instagram, and Google account have been hacked”

Return/ Replace Question:

  • “TemporaryChange address”
  • “Change address”

Cards Question:

  • “Change credit card number”
  • “Need to change my credit card number”

Staff Question:

  • “Horrible servicer”
  • “Suspend service”
  • “Talk to customer service”

Refund Question:

  • “I paid $29. For subscription; friend paid $100. for subscription for me . Please send refund of $100. since I am periodically blocked from reading and I am tired of it. I will stick with the Times.”

Other Question:

  • “No paper”
  • “Problems with digital subscription”
  • “No paper today”

About

The Washington Post Delivery Policy
To read more: https://subscribe.washingtonpost.com/acquisition/?oscode=RPW5&tid=s_005&promo=o18
The Washington Post Terms of Service
To read more: http://www.washingtonpost.com/terms-of-service/2011/11/18/gIQAldiYiN_story.html
The Washington Post Privacy Policy
WP Company LLC ("The Washington Post") recognizes the importance of protecting the privacy of The Customer's personal information, and www.washingtonpost.com have prepared this Privacy Policy to provide The Customer with important information about Company's privacy practices. This Privacy Policy applies when The User of Website use a website, mobile or tablet application, or other online service (collectively, the "Services") that links or refers to it. It does not govern or apply to information collected or used by WP Company LLC through other means. The Company may collect personal information about The Washington Post's' users in various ways. For example, The Washington Post may collect information that The User of Website provide to The Company information that www.washingtonpost.com collect through The Customer's use of the Services, and information that Website collect from publicly available sources or third parties. Information The Client of The Washington Post Provide to www.washingtonpost.com
To read more: https://www.washingtonpost.com/privacy-policy/2011/11/18/gIQASIiaiN_story.html
Top The Washington Post Services

Customer Care, Delivery Service, Subscription Free Trial

Top The Washington Post Products

Subscription, Newspaper

The Washington Post Pros and Cons

Pros: Good articles, Paper content very good, Plus plus plus, No pros, I love all the articles

Cons: Poor customer service, Uniterested, Problem is not being solved, Nothing to mention, Fake news fake polls

Summary

The Washington Post is a daily newspaper. It was founded by Stilson Hutchins in December 1877. The headquarters is based in Washington, D.C., USA. The newspaper daily editions are published for Virginia, Maryland, and District of Columbia. It usually contains photos in color, and in black and white. Nash Holdings LLC is the owner of The Washington Post. The newspaper mainly specializes in articles about national politics including the reporting on the White House workings. The printings contain the following sections: main section with international news, metro section with local news, sports, and classified advertising. The Washington Post has bureaus in London, New Delhi, Paris, and Mexico City.

The Washington Post reviews and complaints

The Washington Post is ranked 63 out of 568 in Periodicals & Publishing category

Payment Methods

MasterCard

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