The Washington Post Phone Numbers and Emails

Toll-Free Number:

  • (800) 477-4679

Customer Service:

  • (800) 477-4679
  • (202) 334-6100

The Washington Post Email:

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The Washington Post Contact Information

The Washington Post Website:

The Washington Post Online Chat:

Corporate Office Address:

1301 K Street NW
Washington, D.C. 20071
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The Washington Post Rating Based on 87 Reviews

Rating details

2.8
more details
Customer service
Value for money
Price Affordability
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Rating trend

Summary of The Washington Post Customer Service Calls

1.7K TOTAL
CALLS
02:33 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Washington Post Customer Service?

Shipping and Delivery Question:

  • “Today paper not delivered”
  • “No delivery for two days.”
  • “We have been getting two papers delivered every day. We only need one.”

Activation/ Cancellation Question:

  • “Unsubscribe”
  • “Cancel subscription & homeDelivery”
  • “Cancellations”

Payments and Charges Question:

  • “Recent subscription charges”
  • “Unauthorized charges”
  • “Billing”

Product/ Service Question:

  • “A new organizatiin started called the Baltimore Humanitarians. On a monthly basis food and personal items are picked up at a food bank in Baltimore by A group of medical students and hand delivered throughout Baltimore to impoverished areas.”
  • “Subscription”
  • “Membership”

Request for Information Question:

  • “Subscription question”
  • “Looking for an article written by a guy named Regan”
  • “Question about billing”

Account Question:

  • “Required to log in multiple times each day”
  • “Pay balance on account”
  • “My account”

Return/ Replace Question:

  • “Change addressed”
  • “My pasport that was return to them”
  • “TemporaryChange address”

Staff Question:

  • “Customer service”
  • “Talk to customer service”
  • “Resume services”

Cards Question:

  • “Change credit card number”
  • “Need to change my credit card number”

Refund Question:

  • “Cost of my subscription. I have paid $100 for one-year, but a friend just told me it should be only $30 because I am a retired teacher and professor. Could I get $70 refund?”
  • “I paid $29. For subscription; friend paid $100. for subscription for me . Please send refund of $100. since I am periodically blocked from reading and I am tired of it. I will stick with the Times.”

Other Question:

  • “Subscription issues”
  • “Problem problem with digital subscription”
  • “Fraudulent subscrption”

About

The Washington Post Delivery Policy
To read more: https://subscribe.washingtonpost.com/acquisition/?oscode=RPW5&tid=s_005&promo=o18
The Washington Post Terms of Service
To read more: http://www.washingtonpost.com/terms-of-service/2011/11/18/gIQAldiYiN_story.html
The Washington Post Privacy Policy
WP Company LLC ("The Washington Post") recognizes the importance of protecting the privacy of The Customer's personal information, and www.washingtonpost.com have prepared this Privacy Policy to provide The Customer with important information about Company's privacy practices. This Privacy Policy applies when The User of Website use a website, mobile or tablet application, or other online service (collectively, the "Services") that links or refers to it. It does not govern or apply to information collected or used by WP Company LLC through other means. The Company may collect personal information about The Washington Post's' users in various ways. For example, The Washington Post may collect information that The User of Website provide to The Company information that www.washingtonpost.com collect through The Customer's use of the Services, and information that Website collect from publicly available sources or third parties. Information The Client of The Washington Post Provide to www.washingtonpost.com
To read more: https://www.washingtonpost.com/privacy-policy/2011/11/18/gIQASIiaiN_story.html
Top The Washington Post Services

Customer Care, Delivery Service, Subscription Free Trial

Top The Washington Post Products

Subscription, Newspaper

The Washington Post Pros and Cons

Pros: Good articles, Paper content very good, No pros, I love all the articles, Honest people with great information

Cons: Poor customer service, Problem is not being solved, Nothing to mention, Uniterested, Unable to read

Summary

The Washington Post is a daily newspaper. It was founded by Stilson Hutchins in December 1877. The headquarters is based in Washington, D.C., USA. The newspaper daily editions are published for Virginia, Maryland, and District of Columbia. It usually contains photos in color, and in black and white. Nash Holdings LLC is the owner of The Washington Post. The newspaper mainly specializes in articles about national politics including the reporting on the White House workings. The printings contain the following sections: main section with international news, metro section with local news, sports, and classified advertising. The Washington Post has bureaus in London, New Delhi, Paris, and Mexico City.

The Washington Post reviews and complaints

The Washington Post is ranked 61 out of 605 in Periodicals & Publishing category

Area Served

USA

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