The Washington Post Phone Numbers and Emails

Toll-Free Number:

  • (800) 477-4679
Send Message

Customer Service:

  • (202) 334-6100
  • (800) 627-1150

The Washington Post Emails:

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Customer Service
Jobs/ Career
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
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comments@washpost.com
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How to Contact The Washington Post Customer Service?

Most Popular Number:

(800) 477-4679
Total calls: 2 033 Issues resolved: 182 Last call: Mar 28, 2024

What Is the Washington Post Customer Service Phone Number?

The support hotline for The Washington Post customer service is 1-800-477-4679. You can reach out to them with any questions or issues related to their services. Their operating hours are limited and not available around the clock. They take calls Monday throughFriday, from 6am to 6pm Eastern Time. On Saturdays, you can reach this Washington Post contact from 7 am to 12 pm ET, and on Sundays from 7 am to 12 pm ET. Even if the line is busy, they will call you back.

Can I Contact the Washington Post Support via Live Chat?

The company also offers the option for every reader to contact them through live Washington Post chat, which is available at their Help Center. All you need to do is go there using the link https://helpcenter.washingtonpost.com/hc/en-us. At the bottom, you can find the 'Chat Now' button. They will provide additional assistance around the clock. This is a great option if you want to get in touch right now with your question, but the Washington Post phone number hours have already passed.

How Do I Email the Washington Post Customer Support?

You can contact the Washington Post by sending them a letter. They don't provide a public Washington Post email address, but you have the option to write your inquiry using a convenient web form. You need to visit helpcenter.washingtonpost.com/hc/en-us/requests/new. There, specify the topic of your question, provide some other details, and, include your email address to receive a response. Make sure the email address is entered correctly, or you won't be able to get the Washington Post contact answers you're looking for.

What Is the Washington Post’s Corporate Office Address?

The Washington Post address of the corporate office is 1301 K Street NW, Washington, D.C., U.S. 20071. This is where the main production and administrative departments of the company are located. You can send all your inquiries and documents here and expect a response to the return address. You can also visit this location in person if you have any concerns, where the customer support department can assist you.

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Contact Information

The Washington Post Website:

The Washington Post Help Center:

Corporate Office Address:

The Washington Post
1301 K Street NW
Washington, District of Columbia 20071
United States

Other Info (opening hours):

Other Locations:

600 California Street,

San Francisco, CA 94108, US


123 N Wacker Dr, Suite 1225 ,

Chicago, Illinois 60606, US


800 Boylston St,

Boston, Massachusetts 02116, US


20 W. 22nd Street,, 17th Floor,,

New York, NY 10010, US

More contact details

The Washington Post Rating Based on 144 Reviews

Rating details

2.9
more details
Customer service
Value for money
Price Affordability
Product or Service Quality

Rating stats

Rating trend

How Good is The Washington Post's Customer Service?

Rembert Dvd
Rembert Dvd
Feels Disappointed | Mar 22, 2024

I paid full price for a service I didn’t receive and was turned down for reimbursement for missed service.

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Traves Bms
Traves Bms
Feels Satisfied | Mar 16, 2024

My first encounter was a disaster, rep rude, said I was being defensive in my tone. Used same voice in speaking w/last rep, & also voiced my issues w/1st experience. The second rep was equipped to take care of my issue asap… maybe inquire about the rep I had issue with,I am likely not the first. Again, my last interaction w/rep was smooth & resolved my problem

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Traven Mto
Traven Mto
Feels Satisfied | Feb 08, 2024

My paper was delivered on time the following day ! Consistency is the key and I’m hoping this prompt delivery is not a one day occurrence!

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Gurney Ivf
Gurney Ivf
Feels Satisfied | Jan 24, 2024

Read it first thing every day. Good reporting.

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Chue Unf
Chue Unf
Feels Satisfied | Dec 20, 2023

The experiment was a good one. After explaining why I had contacted customer service the situation was solved promptly and satisfactorily.
Overall 9 out of 10. On our view 10 doesn't exist.
Be well. Be kind. Be safe.
Happy Holidays to all.
vty
sv

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Macil Dnc
Macil Dnc
Feels Disappointed | Dec 06, 2023

Disappointing; never got the missed newspaper.

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Summary of The Washington Post Customer Service Calls

2.9K TOTAL
CALLS
02:47 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Washington Post?

Shipping and Delivery Question:

  • “Non delivery”
  • “Missed delivery multiple times”
  • “Paper not delivered”

Activation/ Cancellation Question:

  • “Subscribe”
  • “I tried to renew my on line subscription - and paid, but want to switch the email”
  • “Thought I cancelled my subscription”

Account Question:

  • “Subscription”
  • “Need acsess to digital subscription”
  • “Digital subscription sign in problem”

Product/ Service Question:

  • “I can't access my subscription”
  • “Can't get access to paper”
  • “Access to my subscription for”

Payments and Charges Question:

  • “Charge for subscription”
  • “Charged for subscription not showing up on phone”
  • “Recieving no news feed after transitioning to $12 month plan for 2 months and no explanation or offer of reimbursement. Dissatisfied.”

Request for Information Question:

  • “Inquiring about Andrew S. Ward an author who works for the Post”
  • “To see if they can investigate a story”
  • “Need to speak to a representative”

Staff Question:

  • “Talk to customer service”
  • “Transfer service”
  • “Denial of service”

Cards Question:

  • “Credit card info”
  • “Change credit card info for monthly payment”
  • “Credit card problem”

Return/ Replace Question:

  • “Change address”
  • “Change addressed”
  • “My pasport that was return to them”

Refund Question:

  • “Refund”
  • “Cost of my subscription. I have paid $100 for one-year, but a friend just told me it should be only $30 because I am a retired teacher and professor. Could I get $70 refund?”
  • “I paid $29. For subscription; friend paid $100. for subscription for me . Please send refund of $100. since I am periodically blocked from reading and I am tired of it. I will stick with the Times.”

Website/ Application Question:

  • “Trouble opening site”
  • The name of your website is very offensive.

Employment Question:

  • “You call Kamala Harris has done a good job..what country are you living in...you guys are so off target like everything else”

Other Question:

  • “To restart paper”
  • “Paper did not come”
  • “Reading on line”

About

Summary

The Washington Post is a daily newspaper. It was founded by Stilson Hutchins in December 1877. The headquarters is based in Washington, D.C., USA. The newspaper daily editions are published for Virginia, Maryland, and District of Columbia. It usually contains photos in color, and in black and white. Nash Holdings LLC is the owner of The Washington Post. The newspaper mainly specializes in articles about national politics including the reporting on the White House workings. The printings contain the following sections: main section with international news, metro section with local news, sports, and classified advertising. The Washington Post has bureaus in London, New Delhi, Paris, and Mexico City.

The Washington Post reviews and complaints

The Washington Post is ranked 125 out of 2533 in Periodicals & Publishing category

Area Served

USA

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