The Washington Post Phone Numbers and Emails

Toll-Free Number:

  • (800) 477-4679

Customer Service:

  • (202) 334-6100
  • (800) 627-1150

The Washington Post Emails:

Accessibility
Customer Service
Jobs/ Career
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
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The Washington Post Contact Information

The Washington Post Website:

The Washington Post Help Center:

Corporate Office Address:

The Washington Post
1301 K Street NW
Washington, District of Columbia 20071
United States

Other Info (opening hours):

Other Locations:

600 California Street,

San Francisco, CA 94108, US


123 N Wacker Dr, Suite 1225 ,

Chicago, Illinois 60606, US


800 Boylston St,

Boston, Massachusetts 02116, US


20 W. 22nd Street,, 17th Floor,,

New York, NY 10010, US

The Washington Post Rating Based on 129 Reviews

Rating details

2.7
more details
Customer service
Value for money
Price Affordability
Product or Service Quality

Rating stats

Rating trend

Summary of The Washington Post Customer Service Calls

2.4K TOTAL
CALLS
02:41 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Washington Post Customer Service?

Shipping and Delivery Question:

  • “Today paper not delivered Dec 4, 2022”
  • “Stop delivery from.”
  • “Missed delivery”

Activation/ Cancellation Question:

  • “Subscribe”
  • “Cancel online subscription”
  • “Cancel digital subscription”

Payments and Charges Question:

  • “Pay a bill”
  • “Disputecharge”
  • “Billing”

Product/ Service Question:

  • “Subscription”
  • “I need to order a gift subscription today! Been trying for 2 days!”
  • “Bank withdrawal”

Request for Information Question:

  • “Subscription question, already have digital, want delivery”
  • “Checking on bill”
  • “How much does it cost to publish an article in the Washington post”

Account Question:

  • “Can husband share digital account”
  • “Can't log in”
  • “Help with password. You are not accepting my updated password”

Staff Question:

  • “Pause service”
  • “Horrible servicer”
  • “Service suspension”

Return/ Replace Question:

  • “Change address”
  • “Change addressed”
  • “My pasport that was return to them”

Cards Question:

  • “Change credit card number due to fraudulent activity”
  • “Change credit card number”
  • “Need to change my credit card number”

Refund Question:

  • “Refund”
  • “Cost of my subscription. I have paid $100 for one-year, but a friend just told me it should be only $30 because I am a retired teacher and professor. Could I get $70 refund?”
  • “I paid $29. For subscription; friend paid $100. for subscription for me . Please send refund of $100. since I am periodically blocked from reading and I am tired of it. I will stick with the Times.”

Other Question:

  • “Missing paper”
  • “Can't get digital access”
  • “Vacation”

About

The Washington Post Delivery Policy
To read more: https://subscribe.washingtonpost.com/acquisition/?oscode=RPW5&tid=s_005&promo=o18
The Washington Post Terms of Service
To read more: http://www.washingtonpost.com/terms-of-service/2011/11/18/gIQAldiYiN_story.html
The Washington Post Privacy Policy
WP Company LLC ("The Washington Post") recognizes the importance of protecting the privacy of The Customer's personal information, and www.washingtonpost.com have prepared this Privacy Policy to provide The Customer with important information about Company's privacy practices. This Privacy Policy applies when The User of Website use a website, mobile or tablet application, or other online service (collectively, the "Services") that links or refers to it. It does not govern or apply to information collected or used by WP Company LLC through other means. The Company may collect personal information about The Washington Post's' users in various ways. For example, The Washington Post may collect information that The User of Website provide to The Company information that www.washingtonpost.com collect through The Customer's use of the Services, and information that Website collect from publicly available sources or third parties. Information The Client of The Washington Post Provide to www.washingtonpost.com
To read more: https://www.washingtonpost.com/privacy-policy/2011/11/18/gIQASIiaiN_story.html
The Washington Post Pros and Cons

Pros: Paper content very good, Good articles, No pros, Best newspaper in the nation, I love all the articles

Cons: Poor customer service, Problem is not being solved, Poor customers service-problem is not being solved, Unable to read, Nothing to mention

Summary

The Washington Post is a daily newspaper. It was founded by Stilson Hutchins in December 1877. The headquarters is based in Washington, D.C., USA. The newspaper daily editions are published for Virginia, Maryland, and District of Columbia. It usually contains photos in color, and in black and white. Nash Holdings LLC is the owner of The Washington Post. The newspaper mainly specializes in articles about national politics including the reporting on the White House workings. The printings contain the following sections: main section with international news, metro section with local news, sports, and classified advertising. The Washington Post has bureaus in London, New Delhi, Paris, and Mexico City.

The Washington Post reviews and complaints

The Washington Post is ranked 75 out of 826 in Periodicals & Publishing category

Area Served

USA

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