The Washington Post Reviews

Show reviews that mention
subscription paper post delivery customer service service customer news washington access
Filter review
  1. 25 reviews
  2. 7 reviews
  3. 12 reviews
  4. 10 reviews
  5. 13 reviews
Most helpful review
New Reviewer

You are fake news

1.0
The Washington Post - You are fake news
The Washington Post - You are fake news
The Washington Post - You are fake news
The Washington Post - You are fake news
The Washington Post - You are fake news
The Washington Post - You are fake news
I was at the trump rally. There were many people there. You took a picture of unoccupied seats. Your news reporting is unfair and disgusting.

User's recommendation: There is no hope for you. You should close. You are the worst in the nation as far as media.

View full review
Comment
Helpful 0 Not helpful 0
1 comment
#1932088

So bias makes me sick! Makes up stories.

If you want respect WP. Tell the truth Or at least pretend to.

Reply
1 1
ID
#2002310 Review #2002310 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Lies

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Subscription issues

4.0
We were charged $100 for subscription. My husband said he cancelled the subscription about three months ago. We are in our 80's and can't afford the renewal. The customer service girl said she would sent an email concerning the refund but it never came. My husband would like the refund info in writing.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2701414 Review #2701414 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Christian Davenport brings race into Jeff Bezos flight

2.6
I was truly enjoying the coverage of Jeff Bezos historical flight when Christian Davenport had to bring race into the story. Why? What does this have to do with race other than the race to make space flight affordable. When he did that i immediately turned the channel. Not everything is about race. Don't get me wrong, race issues are long from being properly addressed and solved and is an issue that needs to be discussed. But this story was not the platform for that discussion. Great camera work and fantastic overall coverage, but if Christian Davenport can't be better at choosing platforms to discuss issues, then take him off the air and then maybe I'll go back to WP.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2699522 Review #2699522 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

No paper last Sunday July 4, 11& 18

2.3
Figure it out. Home delivery not doable, so why even try? Im tired of trying to resolve this issue therefore I want credit for papers that have not been delivered and am canceling my subscription. Oh yeah. I want a refund of whats left.

User's recommendation: Buy at convenience store.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2693293 Review #2693293 is a subjective opinion of poster.

No paper last Sunday July 4

2.7
The 4th and 11th no paper. In the past when paper not delivered, I was told to wait till 11:00 before reporting in-order to allow time for delivery. Now Im told to report before 9:10 to allow Post to do something. Last Sunday I was asked a preference. Credit or paper. I chose paper and never received one. Spoke to Post again and was told I could receive Sunday paper on Monday. Then it was explained to me that this really isnt the Posts fault. Its the delivery persons fault. Who do I pay?

User's recommendation: Pay delivery service instead of Post.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2691098 Review #2691098 is a subjective opinion of poster.
Location
Germantown, Maryland

Subscription was too expensive

2.8
I subscribe to the Washington Post through Apple app. I thought we were paying around $5, but we were paying more than $15 because my husband and I had access to the newspaper. I didn't know that it was that expensive. To have access to the newspaper, we will have to pay premium for both of us. The New York Times gives us a much better deal. I canceled the subscription, and we are keeping the subscription to the NYT.

User's recommendation: Don’t get the subscription. Get one from the New York Times.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2688815 Review #2688815 is a subjective opinion of poster.
Location
Essex, Maryland
New Reviewer

Suscriber

Subscribed no paper you did not live up to my expectations no paper no $ Why was there a confirmation of an active account you guys are worse than Biden:Harris

User's recommendation: Unless you get a physical paper beware.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2686492 Review #2686492 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • Poor customer service
  • Problem is not being solved
Preferred solution
Deliver product or service ordered

Canceled subscription

1.0
I called the Post to cancel my subscription and the operator asked why? I told her the Post doesnt report, they give their opinion which is far left. Im an educated, retired, church going man that gives 5 thousand dollars a year to charity! The Post will continue to lose customers bbecabebecause

User's recommendation: Don’t read the Post.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2680211 Review #2680211 is a subjective opinion of poster.

Everything is fine

4.4
Everything is fine Dont know why am getting this email, I have no problem with delivery or service Hope to continue to be a long lasting customer
View full review
Comment
Helpful 0 Not helpful 0
ID
#2677690 Review #2677690 is a subjective opinion of poster.
Location
Boston, Massachusetts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Balance due on cancelled acct

After straightening out the misunderstanding on a cancelled account last week I received a bill for a balance due on the old account.

User's recommendation: Make sure you get confirmation on a cancelled account.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2676818 Review #2676818 is a subjective opinion of poster.
Location
Warrenton, Virginia
New Reviewer

No Promises

1.4
The Sunday Washington Post Insert which is delivered on Saturday Morning wasnt delivered Saturday 7/10. My Mother is 98 yrs old and looks forward to the insert and getting the TV Guide. Ive called requesting a that someone deliver one to us and I was told that they cant make any promises. We might have to wait till next Saturdays delivery. My Mother has been a customer of the Washington Post for over 50 years.

User's recommendation: Go to the store and purchase paper.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2674403 Review #2674403 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Cancel Digital subscription

1.0
I can no longer afford my digital account, but your phone number did not ring through. Is no one on the job at the Post? I thought you were. 24 hr operation. Since when do we have to be perfect grammarians to write a review to a newspaper?
View full review
Comment
Helpful 0 Not helpful 0
ID
#2672626 Review #2672626 is a subjective opinion of poster.
Preferred solution
A cancelation of my digital subscription

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Unable to read WaPo wrapped in rubber band

2.9
WAfter I filed a complaint, the WaPo told me the carrier had been contacted and told of my concerns of paper tightly rolled with rubber band and late papers. One day, paper was in a sleeve, now back to rolled with rubber band. Unable to read the paper because it just keeps rolling up. Will cancel the subscription if not permanently resolved.

User's recommendation: Who knows.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2664362 Review #2664362 is a subjective opinion of poster.
Location
Germantown, Maryland

I am a pissed consumer

1.0
As a 40 year subscriber I am outraged about how I've been treated. I called to reinstate my subscription and was told I must pay $117 for 8 weeks. I declined and only then I was offered my previous 50% rate. Now I found a special offer on your website $249 for a year so I canceled and will take that. You should be helping us not trying to trap us at high prices!

User's recommendation: Be careful about accepting what customer service tells you.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2657478 Review #2657478 is a subjective opinion of poster.
Location
Germantown, Maryland
New Reviewer

Can't get my fidget tap for several days phone number is 612369****

Have paid for the digital subscription for a few years can not get it open for several days can not get a hold of anyone at your news paper please help me out.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2640119 Review #2640119 is a subjective opinion of poster.
Pros
  • Like your paper

Charged for paper I diidn't

4.2
I kept noticing charges from the Washington Post and called about the matter. I was told that I would get my money refunded and wouldn't be charged again. I did receive the refund and hopefully will not be charged again.c

User's recommendation: Keep an eye on your cheching account charges.

View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2027137

My login expired and am not able to login in to my Facebook. Please help

Reply
0 0
ID
#2634485 Review #2634485 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article