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Verified Reviewer
New Reviewer

I have been unable to access the digital Post since the beginning of my subscription, and the Post continues to ignore my messages seeking a resolution of the problem.

The Washington Post - I have been unable to access the digital Post since the beginning of my subscription, and the Post continues to ignore my messages seeking a resolution of the problem.
I have a digital subscription to the Post (first charge of 2 made via PayPal on September 6). My email and password are recognized by your website, but when I attempt to read an article I get the error message "Sorry, we can't find a subscription. Sign out and try another email." I do not have another email, and I used this one to subscribe. Please either cancel my subscription, refund my money, and stop all future charges, or properly activate my account and extend my subscription for the period in which I have been unable to use it.
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ID
#3958958 Review #3958958 is a subjective opinion of poster.
Pros
  • Great journalism
Cons
  • Poor customer service
Loss
$2
Preferred solution
Deliver product or service ordered

I’m pissed

Im not happy as I canceled the paper while we were on vacation, it was delivered anyway and Im being CHARGED! I expect a credit for 9 days. From September 16 through the 24th.
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ID
#4021420 Review #4021420 is a subjective opinion of poster.
Location
Nashville, Tennessee
New Reviewer

Non delivery

Didn't get paper, after I called. No follow by anybody. Crummy service.xxxxxcccxcxxxxxcxxxxxcxxcxxxxx

User's recommendation: Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxsxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

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ID
#3996826 Review #3996826 is a subjective opinion of poster.
Location
Arlington, Virginia
New Reviewer

No one in customer service ever solves my problem

I have to constantly sign in to my account, usually more than once a day. I need someone to fix this glitch.
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ID
#3977118 Review #3977118 is a subjective opinion of poster.
Pros
  • Great articles and reporting
Preferred solution
My problem resolved

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Verified Reviewer
New Reviewer

Please help me

The Washington Post - Please help me
Greetings, ladies and gentlemen in The WASHINGTON POST , I ask you for the sake of your love, your family and your country. I want to help you, sir, in delivering my letter written in Arabic to His Highness Prince Muhammad bin Salman Al Saud, Crown Prince of Saudi Arabia. You can translate the letter, everything in it is legal, please sir. My life, my name is Maher Saeed Al-Jazzar Bakdash - Syrian nationality and I am in the State of Lebanon, my mobile number is 00961********, my private email is maherlife94 @gmail. com You are my only hope in life

User's recommendation: Please help me.

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ID
#3970767 Review #3970767 is a subjective opinion of poster.
Pros
  • You are the truth
Cons
  • No thing
Preferred solution
Deliver product or service ordered

Missing paper

Paper was not delivered !!!. I was highly upset because I have problems. No reason it should not have been delivered
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ID
#3963227 Review #3963227 is a subjective opinion of poster.
Location
Washington, District Of Columbia

Canceling my online subscription

You *** pulled that auto subscription BS on me. Very uncooI, something a Fred Trump would doam STILL waiting for my funds to be returned! Crooks!!

User's recommendation: Caveat Emptor. Buyer beware, these WAPOs are ready to TAKE your money and SLOW to return what is rightfully yours. Irritating!

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ID
#3960247 Review #3960247 is a subjective opinion of poster.
Location
Murray, Kentucky

Unable to access digital subscription

My credit card was charged 2 today for my digital Post subscription, but I am unable to access any content. When I attempt to sign in, I receive a message that I am not recognized as a subscriber.
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ID
#3940139 Review #3940139 is a subjective opinion of poster.
Location
Berlin, Berlin

Did not receive my Sunday paper today(8-14-2022)

When I left home at 8:00 am this morning, my Sunday paper had not been delivered. I returned home around 5:15 pm and still no Sunday paper. When I called the recording stated that I needed to call by 11:00 am. I would like this to be deducted from my bill. Due to your shortage of delivers, I should not be penalized for not being able to call before 11:00 am because I am worshiping the Lord.
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ID
#3853058 Review #3853058 is a subjective opinion of poster.
Location
Washington, District Of Columbia
New Reviewer

Trying to temporarily stop delivery

Stop delivery temporary 8/2 to 8/5. 4560 N 25th Rd Arlington Va 22207. Please confirm. Do this or you lose me as a customer.

User's recommendation: Stopping delivery temporarily is ***.

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ID
#3798754 Review #3798754 is a subjective opinion of poster.
Location
Arlington, Virginia
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unable to TALK to a person!!

Question about my subscription. Unable to read my digital paper. Is my subscription still active? WHAT is the status of my subscription?
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ID
#3792565 Review #3792565 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Missed delivery multiple times

Unresolved.Continued miss of Saturday papers: Saturday 2 July Saturday 7 July Saturday 16 July Cimon Psira 812 Forest Glen Rd. Silver Spring MD 20901. Please respond.
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ID
#3766674 Review #3766674 is a subjective opinion of poster.
Location
Silver Spring, Maryland
Cons
  • Problem is not being solved
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing paper every Sat.

On my bill, I am charged for Saturday and Sunday. Do I only get the Sunday paper now with some of Saturday's included. I got a call from my delivery person, but did not understand what he said. Mrs. Glenn Myers
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2 comments
#2210051

I didn't see any reply from Tatianna.

#2210052
@Tatianna Vvg

Reply.

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ID
#3753918 Review #3753918 is a subjective opinion of poster.
Location
Clinton, Maryland
New Reviewer

Loss of timely home delivery.

You stopped Sunday delivery in Winchester, Va on Sunday only and switched to mail delivery later in the week. I didnt switch. You forced me into the change.

User's recommendation: Don’t get Sunday only.

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ID
#3734688 Review #3734688 is a subjective opinion of poster.
Location
Winchester, Virginia
Loss
$100
Preferred solution
Stop delivery

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No TV Week in the Sunday paper of June 26

No TV Week in the Sunday paper of June 26. Called the next day and customer service said it would be delivered the next day. It was not. In addition, there was no TV Week included in the paper of Sunday, July 3. Please correct this and deliver TV Week in future Sunday newspapers.
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ID
#3731262 Review #3731262 is a subjective opinion of poster.
Location
Fairfax, Virginia
Pros
  • Good articles
Cons
  • Poor customer service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No TV Week in Sunday paper of June 26.

There was no TV Week in the Sunday paper of June 26. I called last Monday and customer service said it would come Tuesday, June 27. It did not. In addition, there was no TV Week in the Sunday paper of July 3. Please correct and continue sending me the TV Week in the Sunday paper.
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ID
#3731243 Review #3731243 is a subjective opinion of poster.
Location
Fairfax, Virginia

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