The Washington Post
Reviews and Complaints
Reviews Chart
3.4K
CLAIMED LOSSES
106
TOTAL REVIEWS
10.9K
PAGE VIEWS
2
ISSUES RESOLVED
Charged $100 today. Why?
without any advanced notice my checking account indicated WP took $100.00 from me. First, I signed on for my digital subscription based on the advertised monthly charge. Secondly I live on a small fixed income and again, was charged $100 without notice
ID
Location
Delray Beach, Florida
Review my suscription
I was checking the latest subscription amount for me, since I read the competitive rate WP is offering these days. Per your CSR, I have the same rate, which I love.
User's recommendation: WP is the best!
ID
Location
San Francisco, California
Product
The Washington Post Subscription
Election fraud
73 million have voted already and its isn't even election day WHAT ARE YOU GONE TO DO WHEN THERE ARE TO MANY VOTES TO MANY VOTERS TO MANY BALLOTS CAST MORE VOTES CASTS THEN ELIGIBLE ADULTS ALIVE AND LIVING IN USA I've sent this to DOJ FBI US MARSHALS USAG NATIONAL SECURITY POTUS SENATORS SOLICATOR GENERAL FOX ABC WAPO
ID
Cons
- Fake news fake polls
Required Subscription
Lately I have been on the internet and have wanted to read some of the particles written by the Washington Post. It takes me to a site where I have to subscribe saying I can unsubscribe any time. Getting informed by articles written by many other newspapers is paramount in order the argue in an informative way. What a ridiculous and oddly aggressive way you have presented.
ID
Location
Warrington, Pennsylvania
Digital Delivery Issues and ZERO Customer Service
I cannot open a chat session, and I cannot call your help desk - the Washington Post has not only terrible technical delivery capability but has coupled this with the worst, non-existent, customer service delivery program on the planet. I cannot start it...
User's recommendation: Don’t subscribe.
ID
Location
Silver Spring, Maryland
Have paid $129. for subscription and am periodically blocked from reading; how can a major co. not know who subscribes and who doesn’t and treat paying customers so poorly? Today had to sign in again
I paid $29. For subscription; friend paid $100. for subscription for me . Please send refund of $100. since I am periodically blocked from reading and I am tired of it. I will stick with the Times.
User's recommendation: Maybe find your news with a company who respects its customers.
ID
Location
East Lansing, Michigan
Paper not delivered this morning
This is the second week in a row. Seriously, I paid for a daily delivery, was told it could only be weekends. No offer of refund and now I don't even get that. What the heck is going on in your newspaper?
User's recommendation: If you like being ripped off, charged extra, and not even get your paper delivered, this is your go to place.
ID
Location
Manassas, Virginia
Subscription issues
I keep getting shut out of my Washingto Post app. You bill me over $10 a month on my charge account. Please advise
ID
Location
Woodstock, New York
Telephone access
There is something seriously wrong with your telephone answering service. Whether I call on the 800 line or direct, I listen to the choices and then when I'm transferred the line cuts out. I've tried different extensions and the same result.
ID
Location
Jaco, Provincia De Puntarenas
Preferred solution
Full refund
People need to know
Why hasn't someone said out loud, that Trump is killing, weakening, and destroying The USA for Puttin. Trump has a deal with him. Tell Trump Voters that he is using them to do his dirty work, and they will serve time in prison, and he will not get them out. He is using them and their kids, wife, parents and friends will never see them again because they let trump use them. Lots and Lots of people have said this. Please put this in the paper. There is a God and those in power doing wrong hating on people will have a court date with God! There will be burning and gnashing of the teeth found in the book of Revelation.
User's recommendation: Great Washington Post paper.
ID
Pros
- Honest people with great information
Preferred solution
Let the company propose a solution
Problem with ny unemplyment
Actually was useless, as whoever answered the phone seemed totally uninterested, guess since they have jobs and want their faces seen covering the election, the journalists forgot that they should be covering other aspects of news. Not that I received a call back from senator Schumers aids, governor Cuomo aids, speaker of the house Pelosi's aids either. As the saying goes the two oldest professions... politics and prostitution. Who works harder, I will leave that to public opinion
User's recommendation: Poor.
ID
Pros
- Good articles
Cons
- Uniterested
Preferred solution
Be journalists
I can't access my subscription on my iPad
No access on my iPad Im stuck on the sign in page. The system doesnt recognize my account. When I called I got a busy signal
ID
Product
The Washington Post Subscription
Preferred solution
Deliver product or service ordered
Article by Jennifer Rubin
Idiotic article, come on...defund Walter Reed. Your paper and writers have gone overboard with TDS. Never will I read the Post again unless you get some common sense reporters and report news instead of staff opinions. No wonder the American public does not trust the media. I'll watch national news for a retraction. Thank you for your time. A Very Concerned Citizen.
User's recommendation: Do not read or pay any attition to WA Post articles.
ID
Location
Prineville, Oregon
Did not receive paper today October 4,2020
We just moved in yesterday and I just started the Wash Post starting today but did not receive the Sunday paper. However last Sunday a paper was delivered here before we moved in. My neighbor gave it to us today. I would like not to be charged for the Sept 27 paper and for todays paper that did not come. Therefore my subscription should start next Sunday, Oct 11. Can you confirm?
ID
Product
The Washington Post Subscription
Preferred solution
Full refund
No paper
Paper has not come for 5 days. I complained and it did not come again today
ID
Location
Annandale, Virginia
Service
The Washington Post Delivery Service
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